211 Maryland

Individuals can contact 211 to receive a wide range of services including those related  to: 

  • Utility services
  • Employment
  • Health care
  • Disaster relief and information
  • Housing and shelter
  • Food
  • Legal services
  • Other

Call 211 or visit to find information and get referrals for thousands of programs and services across Maryland. 211 Maryland is available 24 hours a day, 365 days a year in over 180 languages. Accessible for the deaf and hard of hearing through Maryland Relay (dial 711).

Shelters & Warming / Cooling Centers

Emergency shelter locations are only opened based on the needs of an ongoing event. Information will be posted if the county makes the determination a shelter is necessary. Public buildings such as libraries are good locations to warm up / cool down. If you find yourself in need of shelter due to a personal emergency, the following resources may help you:

Maryland Insurance Administration

The Maryland Insurance Administration is a great resource for individuals and businesses dealing with damages to their property. You can find information of what to do after a loss, disaster specific information and what to do if you have a problem with your insurance company.

You can also find information on having the right insurance coverage, including renter's, to protect your property before the next natural disaster.

Maryland Department of Emergency Management Resilient Maryland Revolving Loan Fund (RLF)

The Resilient Maryland Revolving Loan Fund (RLF) is a program that offers low-interest loans (no more than 1%) to local governments to help finance projects and activities that mitigate the effects of natural hazards.

Primarily, RLF funds are used for increasing resilience and mitigating the effects of disasters, such as:

  • Floods
  • Snowstorms
  • Tornadoes
  • Severe storms

More information is available from the Maryland Department of Emergency Management.

FEMA Disaster Assistance

This disaster assistance helps you with critical expenses not covered by other means. It is not intended to restore your damaged property to its condition before the disaster, but it can ease the pain and cost of rebuilding your life.

One of the main requirements to qualify for assistance is any losses must have occurred in an area covered by a federal disaster declaration.

While some housing assistance fund are available through FEMAs Individuals and Households Program, most disaster assistance from the federal government is provided by loans administered by the Small Business Administration.

For more information visit FEMA

How to Help Victims of a Disaster

The American Red Cross suggests the following as the best ways to help individuals affected by a disaster.