The Water Purification/Distribution Department is responsible for the operation of the County's water treatment plants and distribution systems. The County's primary water treatment facilities are staffed 24 hours per day, 7 day per week. Smaller satellite facilities are staffed to provide operator attention several hours per day, 7 days per week. This Department's certified operators provide routine daily operation of the County's water supply infrastructure to ensure that customers of the County's Public water systems receive water that continually complies with Federal Safe Drinking Water Act (SDWA) requirements.
For water and/or wastewater emergencies occurring on weekends, holidays, and after hours please call 301-600-2194.
Frozen pipes can result in one of the more expensive repairs a homeowner may face.
For information on preventing this from happening in your home, please visit the Metropolitan Washington Council of Government’s Protect Your Pipes web page.