Emergency Medical Services

  1. Ambulance Billing
  2. Mobile Community Health
  3. Forms

Ambulance Transport Insurance Billing

"Where Patient Care is our Highest Priority"

Ambulance Transport Insurance Billing is a program that provides reimbursement for services rendered for Ambulance Transport Services.  In many cases, insurance carriers, government programs, auto insurances, etc., will generally reimburse a portion for ambulance charges.

If you are a Frederick County Resident or a Visitor just passing through, this is:

"What You Need to Know"

Frederick County Fire and Rescue Services began billing patient’s medical insurance for ambulance transport services in January 2013, in an effort to offset the rising cost of providing emergency medical services.  Reimbursement of these funds assists with operational expenses we incur in providing a combination volunteer and paid EMS System, while offering some relief to the taxpayers of the County.  Providing the "Highest Quality" of professional patient care and treatment will continue to be our first priority in meeting the medical needs of the citizens and visitors of Frederick County.

"What are the charges for ambulance transport services?" 

- Non-Emergency Basic Life Support transports ......................... $320.00
- Emergency Basic Life Support transports ................................. $420.00
- Advanced Life Support, Level 1 transports ...............................  $600.00
- Advanced Life Support, Level 2 transports ............................... $700.00
- Ground mileage of $10.00 will be charged per mile, from incident pick up to the closest
   medical facility.

"How do we protect the privacy of your health information?"

Frederick County Fire and Rescue Services is committed to protecting your personal health information. We are federally mandated by the Health Insurance Portability and Accountability Act (HIPAA) and have in place a Compliance Program to protect your health information. If you need our help, just call 9-1-1 without hesitation. No one will ever be denied or refused services due to a lack of insurance or an inability to pay. Should you choose to NOT be transported, you will be asked to sign a "Patient Refusal of Care Form" and there will be no charge to you or your insurance.  

For more information, contact our EMS Billing Coordinator at (301) 600-6781.

  1. HIPAA
  2. Subscription Club

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed, and how you can get access to said information. Please review carefully.

Frederick County Division of Fire and Rescue Services is committed to protecting your personal health information. We are required by law to maintain the privacy of health information that could reasonably be used to identify you. This is known as “protected health information” or “PHI.” We are also required by law to provide you with a Detailed Notice of Privacy Practices (“Notice”) explaining our legal duties and privacy practices with respect to your PHI.

If you have any questions regarding our practices, please contact our HIPAA Compliance Officer. We respect your privacy, and our staff adheres to, and is committed to following strict policies of confidentiality with regard to patient healthcare information. 

Contact Us

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    EMS Billing Office

    Shirl Ollie
    EMS Billing Coordinator

    Ph:  301-600-6781
     Fax:  301-600-1323

    Laura  Stokes
    EMS Billing Specialist
    Ph:  301-600-1644


    Mobile Community Health

    Ph:  301-600-HELP (4357)

    HIPAA Compliance Officer

    Ph:  301-600-1308

    5370 Public Safety Place
     Frederick, MD  21704