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The Division of Water and Sewer Utilities (DWSU) is a member of "Miss Utility" (http://www.missutility.net/maryland/mdmemberutilities.asp) which is a member of a "One-call system" that allows a person to notify the DWSU of planned excavation or demolition by calling 1-800-257-7777 or 811, or via an interactive ticket request system.
Please note that Frederick County Division of Water and Sewer Utilities locators only mark Frederick County owned or operated water and sewer lines and do not mark private lines.
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If you are a CITY WATER AND/OR SEWER customer, you should call 301-600-1440.
You should contact the billing office at 301-600-2354.
Fluoridated water systems are listed on the Division’s Water Purification and Distribution page.
Fire Hydrant Flow Test Requests may be submitted electronically by completing the online form.
Alternatively, a written request may be mailed or faxed. Please call 301-600-2945 for further details regarding submitting a written request.
Requests for information about connecting to County water and/or sewer may be submitted using the online form. Please call 301-600-2078 for additional questions and/or assistance.
These questions must be directed to the Health Department at 301-600-1726.