a. Yes, Transit offers two paratransit services for persons with disabilities: Transit-plus and ADA Paratransit. The two services have different eligibility requirements and different service characteristics (including fares and advanced reservation requirements). Please refer to the Transit-plus Policies and Procedures (Transitplus Normas y Reglamentos) for more detailed information about Transit-plus.
i. Transit-plus is our countywide, shared-ride, curb-to-curb paratransit service for older adults and people with disabilities. Trips are provided on a first-come, first-served space-available basis. Passenger trips will be coordinated to serve as many people as possible and to use our vehicles in the most efficient manner
ii. ADA Paratransit is a service provided only to individuals with disabilities who are unable to ride accessible fixed-route public bus service because of their disability. ADA Paratransit service is designed to ensure that the civil rights of these individuals are guaranteed as protected under the Americans with Disabilities Act of 1990 (ADA). ADA Paratransit is comparable to Transit's fixed-route and shuttle bus service in Frederick and Walkersville in terms of service area, days and hours of service, fares and response time as defined by the Americans with Disabilities Act and subsequent rulings of the U.S. Dept. of Transportation.
Transit's ADA Paratransit is a component of our Transit-plus service. ADA Paratransit’s eligibility criteria are more restrictive than those of Transit-plus (which is available to any senior or disabled person in Frederick County), but ADA Paratransit provides a higher level of service than does Transit-plus in order to meet fixed-route comparability standards as required under the ADA. Persons who are eligible for ADA Paratransit are also eligible for Transit-plus. However, persons who are eligible for Transit-plus are not necessarily eligible for ADA Paratransit.
b. Route Deviation- Six Connectors routes -- 10, 20, 60, 61, 65, 80 -- provide deviated fixed-route service Monday through Friday. These routes operate on a regular schedule and can also deviate within a 3/4 mile corridor along the route by request. To request a route deviation, call Transit at (301) 600-1725 at least one business day in advance.
c. Accessible – All Transit buses operated on our Connector routes in Frederick City are either ramp or lift-equipped and have two wheelchair securement positions on board. Twenty-three (23) buses are also equipped with a “kneeler” feature, which allows the front of the bus to lower five inches to make the step from the curb to the bus easier. Drivers will engage this feature upon request.