My mortgage company says they paid the County in July and it is now August. Why is the payment not showing on my account?
Many mortgage companies outsource their tax paying process to a third party tax service bureau. Because the lenders must have their list of accounts to be paid and the funds deposited with the tax service by a specific date, they tell their clients that they have paid the County. The County has established a schedule for the Lenders and Service Bureaus to submit their payments, so the accounts may be credited in a timely fashion (usually, the last week of July or December). In short, there is often at least a few weeks between the time that the payment leaves the mortgage lender and that it is received and processed by the County.

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1. How often is the Treasury website updated?
2. Contact Us
3. Where is the Treasury Located?
4. What are the hours of operation?
5. What is the mailing address for the Treasury?
6. I am having trouble getting through to an operator. What can I do?
7. I don't want others to see my tax bill. Is that possible?
8. What is the Treasury Department and what is its relationship to the State of Maryland?
9. What is the difference between Real Property and Personal Property?
10. I appealed my assessment but my taxes are due, what should I do?
11. How are my real property taxes calculated?
12. What is the taxable levy year?
13. What municipalities have their taxes collected by Frederick County?
14. When are the tax bills mailed?
15. Why is there only one return envelope in the tax bill?
16. What if I did not receive a tax bill?
17. Do you send a bill for the second installment?
18. Is a delinquent notice sent?
19. When are tax payments due?
20. I have already paid my taxes. Why am I getting another tax bill?
21. New Construction Bills:
22. Do I qualify for the semi-annual tax payment plan, and if so, how do I sign-up? Will I benefit from paying my taxes semi-annually?
23. Is there a discount for paying early?
24. What if I realize later that I don't have funds to cover this check?
25. Why is there a convenience fee?
26. How do I get a receipt for my tax payment?
27. What if my taxes are not paid on time?
28. Can I appeal the interest and penalty charges?
29. What is the Tax Lien Sale?
30. When is the Tax Lien Sale?
31. Where can I find more information about the annual Tax Lien Sale?
32. Where can I find the final results of the Tax Lien Sale?
33. What if there is an overpayment on the account? How do I get a refund?
34. How will tax credits be paid to taxpayers?
35. Why am I receiving a tax bill when the property is tax exempt?
36. My mortgage company says they paid the County in July and it is now August. Why is the payment not showing on my account?
37. How do I correct the name and address on my tax bill?
38. I am the principle resident how do I make that change?
39. What should I do with a bill that I received for property that I no longer own?