Long Term Care Ombudsman

  1. Program Overview
  2. Facilities: Frederick County
  3. Helpful Websites
  4. Contact Us
  5. Client Survey

The Long Term Care Ombudsman is an advocate whose goal is to promote the highest possible quality of life and care for residents living in long-term care facilities.

The Ombudsman ensures the understanding and implementation of residents' rights through staff and resident training; receives and attempts to resolve complaints made by or on behalf of long-term residents; protects the privacy and confidentiality of residents and families; educates the community about long-term care facilities; and advocates for improvements in relevant legislation and policy.

Residents, relatives, facility staff, public agencies or any person or group interested in resident well-being may contact the Ombudsman. There is no cost.

This Week in Frederick County features the ombudsman program.