- Aging and Independence
- Benefits and Services
- Long Term Care Ombudsman
Long Term Care Ombudsman
The Long Term Care Ombudsman is an advocate whose goal is to promote the highest possible quality of life and care for residents living in long-term care facilities.
The Ombudsman ensures the understanding and implementation of residents' rights through staff and resident training; receives and attempts to resolve complaints made by or on behalf of long-term residents; protects the privacy and confidentiality of residents and families; educates the community about long-term care facilities; and advocates for improvements in relevant legislation and policy.
Residents, relatives, facility staff, public agencies or any person or group interested in resident well-being may contact the Ombudsman. Callers may be anonymous. There is no cost.
- The Long Term Care Assistance Project (LTCAP) provides free legal assistance on long term care issues in Maryland. This service is offered through Maryland Legal Aid.
- Maryland Office of Health Care Quality provides important information about Nursing Homes and Assisted Living homes with more than 5 beds in your area.
- Centers for Medicare & Medicaid Services - Nursing Home Compare Surveys
- Advance Directives Information Sheet
- Maryland Advance Directive: Planning for Future Health Care Decisions
- Maryland MOLST (Medical Orders for Life-Sustaining Treatment)
- Medical Assistance for Nursing Home Care
- Nursing Homes: What you need to know
United States Department of Justice: Elder Justice
Division of Aging and Independence
1440 Taney Ave.
Frederick, MD 21702
Monday - Friday
8:30 a.m. - 4 p.m.