Citizens Services

Housing Eviction Prevention Program - COVID-19 Emergency Rental Assistance

Please see this flyer for information regarding eligibility and application requirements for COVID-19 related Emergency Rental Assistance, coordinated through the Religious Coalition for Emergency Human Needs.  For more information go to


With concern for the health and safety of Frederick County citizens, Citizens Services Division at 401 Sagner Avenue is handling all services by mail, email and phone only. Please note that the Department of Housing and Community Development will continue to accept your paperwork by mail and email.

Housing Choice Voucher clients are encouraged to contact staff by e-mail to or call 301-600-1061 for additional assistance.

  1. Mission
  2. Contact Us

Citizens Services Division Mission:  Through its administrative office and each of its departments, the Citizens Services Division improves the wellbeing of Frederick County, Maryland residents by providing low or no cost person-centered housing, human services, and community resources.

Citizens Service administration provides direct oversight/monitoring to all departments within the division.

Duties & Responsibilities

  • 6 Departments
  • Advocacy and interdepartmental relationships
  • Boards and commissions
  • Building management
  • Overall management of personnel and financial resources
  • Policy and program planning
  • Public and private partnerships
  • In addition, Frederick County Community Partnership Grants are administered through this office. 

We are proud to announce that the Citizens Services Division is a member of the

Trauma Responsive Frederick!

For more information, please visit